Ingestion and query issues for logs, spans, traces in US

Incident Report for Sentry

Resolved

Data is now processed live and the system are fully operational.
Posted Jul 01, 2026 - 10:00 UTC

Update

We continue to monitor the fix. Ingestion is around 45 minutes behind and improving. APIs and dashboards are functioning normally (outside of data waiting to be ingested).
Posted Jul 01, 2026 - 06:14 UTC

Update

We continue to monitor the situation
Posted Jul 01, 2026 - 05:22 UTC

Update

We continue to monitor the situation
Posted Jul 01, 2026 - 04:26 UTC

Monitoring

We are currently burning down the ingestion backlog, and estimate that it will be complete by 2AM PT 2026-07-01.
Posted Jul 01, 2026 - 03:30 UTC

Update

We are attempting additional mitigations to restore ingestion for logs, spans, and traces in the US
Posted Jul 01, 2026 - 02:25 UTC

Update

Our ingestion fix was not successful. We are continuing to investigate possible solutions
Posted Jul 01, 2026 - 01:29 UTC

Update

Our database is stabilized. We are attempting a fix to increase the ingestion rate.
Posted Jul 01, 2026 - 00:27 UTC

Update

We continue to investigate the issue.
Posted Jun 30, 2026 - 23:31 UTC

Update

We continue to investigate the issue
Posted Jun 30, 2026 - 22:50 UTC

Update

We continue to investigate the issue. Ingestion delays are around 40 minutes now.
Posted Jun 30, 2026 - 21:42 UTC

Investigating

We are currently investigating the issue
Posted Jun 30, 2026 - 21:16 UTC