Jan 15, 13:46 PST
We have cleared our events backlog. Thanks for sticking with us.
Jan 12, 15:20 PST
Due to the size of our event backlog, we have begun to process newly received events and will be backfilling the events we received during the incident in parallel.
Additionally, we have finished processing our backlog for transactions and attachments.
Jan 12, 13:07 PST
We are now processing all events from our backlog.
Jan 12, 11:36 PST
We have identified additional issues with processing events aggregated into Issues and have paused processing them until we apply our fix. Transactions are not impacted.
Jan 12, 11:12 PST
Maintenance is complete and the backlog is being processed now.
Jan 12, 10:41 PST
We are continuing to apply our fix during the emergency maintenance and will resume functionality shortly.
Jan 12, 10:25 PST
We have identified that the fixes we are applying have brought the API and Dashboard out of service. They will return shortly.
Jan 12, 09:54 PST
We are continuing to work on a fix for this issue. We will be providing an update when we start processing events.
Some users may experience the inability to load certain Issue searches and Issue details during the incident.
Jan 12, 09:47 PST
We have identified our issue in processing events and are in the progress of remediating it.
Jan 12, 09:46 PST
We are currently investigating an issue around events processing, so have stopped that service temporarily.
Jan 12, 09:37 PST