Increased rate of crashes/ANRs on sentry-native SDK for Android

Incident Report for Sentry

Resolved

We updated our Native SDK with a fix to the underlying issue: https://github.com/getsentry/sentry-native/releases/tag/0.6.7.

We recommend users of the following downstream SDKs experiencing these crashes to update to the following beta releases including the above fix:
- Android: https://github.com/getsentry/sentry-java/releases/tag/6.33.2-beta.1
- React Native: https://github.com/getsentry/sentry-react-native/releases/tag/5.13.1-beta.1
- Unity: https://github.com/getsentry/sentry-unity/releases/tag/1.7.1-beta.1

Posted Oct 19, 2023 - 16:25 UTC

Update

We’re still investigating this issue. While we’re already able to reproduce the issue, we also see app crashes within various other native libraries (e.g. libhermes.so from RN, libbase.so from com.google.mainline.primary.libs) on the same device, hinting that something is wrong with the Google Play System update from August.

As an intermediate “solution” we added easy ways to disable sentry-native, but please be aware that you might see other crashes.

- For our Unity SDK, starting with version 1.6.0 there’s an option called “NDK integration” which allows you to disable sentry-native
- For our React Native SDK, starting with version 5.10.0 there’s now an enableNdk option which can be set to false
- For our Android SDK you can follow our docs on how to disable sentry-native

Posted Sep 29, 2023 - 03:27 UTC

Investigating

We are currently investigating an issue on SDKs using sentry-native (React Native, Unity, Android), where customers might see an increased number of crashes/ANRs in the native layer on devices running Android 12 or later and the Google Play System Update (August 2023).

Posted Sep 21, 2023 - 20:03 UTC