Temporary Degradation in Event Traceback Processing and Symbolification

Incident Report for Sentry

Resolved

This incident has been resolved.

Posted Oct 27, 2020 - 23:08 UTC

Monitoring

The majority of our issues have cleared. We are waiting for Google's status on the issue to clear before resolving our own: https://status.cloud.google.com/incident/storage/20006

* if you're using sourcemaps, you're affected and may see bad stacktraces
* if you have uploaded debug information files, you're affected and may see bad stacktraces
* availability of event attachments may be affected

Posted Oct 27, 2020 - 21:06 UTC

Identified

We have identified an issue with our cloud provider's object storage service that is preventing us from obtaining files necessary to complete event traceback processing and symbolification.

We have initiated a dialogue with their support team in efforts to mitigate the issue.

Posted Oct 27, 2020 - 20:05 UTC