Attachment delays

Incident Report for Sentry

Resolved

This incident has been resolved.

Posted Jan 08, 2025 - 18:21 PST

Monitoring

Attachment rates are back to normal, monitoring the situation.

Posted Jan 08, 2025 - 18:04 PST

Update

Attachment processing latency is back under 1 minute. We are still dealing with elevated numbers of attachments and are working to return to our normal processing rates.

Posted Jan 08, 2025 - 17:39 PST

Identified

We've caught up with backlogs on about 50% of our attachment partitions. If anything changes, we'll provide another update.

Posted Jan 08, 2025 - 16:53 PST

Investigating

We are investigating a backlog in attachment processing. Attachments are currently delayed by up to an hour. We are processing the backlog.

Posted Jan 08, 2025 - 16:13 PST

This incident affected: US Ingestion (US Attachment Ingestion).