We had a database corruption where new org creation, user sign-ups, new API Token generation, and new integrations made between 3:45PM and 5:00PM PST were affected and will need to be re-created. No other data were affected.
We are very sorry for this inconvenience.
Posted Dec 23, 2025 - 02:46 UTC
Update
We restored the impacted services to operational state, while investigating the full impact of the incident
Posted Dec 23, 2025 - 01:51 UTC
Update
We are continuing to monitor for any further issues.
Posted Dec 23, 2025 - 01:32 UTC
Monitoring
We implemented a fix for the issue and monitoring
Posted Dec 23, 2025 - 01:03 UTC
Identified
We're implementing a fix for the issue
Posted Dec 23, 2025 - 00:56 UTC
Update
We detected a data corruption in one of our databases and investigating the issue
Posted Dec 23, 2025 - 00:49 UTC
Investigating
We are currently investigating this issue.
Posted Dec 23, 2025 - 00:42 UTC
This incident affected: Dashboard, API, Integration Pipeline, Notification Delivery (Slack, PagerDuty, Microsoft Teams), Authentication Services (Password-Based, Google, GitHub, Azure DevOps, SAML-Based Single Sign-On), and Third-Party Integrations (Microsoft Symbol Server, Stripe, Electron Symbol Server).