Sentry.io timeouts

Incident Report for Sentry

Resolved

Database performance has returned to normal
Posted May 11, 2026 - 22:11 UTC

Monitoring

We have implemented a fix and are monitoring the situation
Posted May 11, 2026 - 21:39 UTC

Update

We are working on restoring normal service. API and application performance should be improved, ingestion still has delays.
Posted May 11, 2026 - 21:08 UTC

Update

Our event database continues to have issues and we are actively investigating the issue.
Posted May 11, 2026 - 20:25 UTC

Update

Ingestion for spans, replays, and crons is delayed by about 15 minutes.
Posted May 11, 2026 - 19:28 UTC

Update

We are continuing to investigate degraded database performance.
Posted May 11, 2026 - 18:57 UTC

Investigating

We are seeing increased UI and API timeouts and errors, due to an overloaded database cluster. Ingestion and alerting should not be affected
Posted May 11, 2026 - 15:32 UTC