Spans, logs and metrics ingestion stopped

Incident Report for Sentry

Resolved

US ingestion is back to normal.

EU ingestion is still delayed, but we are now recovering. We have created a new Statuspage incident for tracking EU, follow that for further updates: https://status.sentry.io/incidents/7tfjf5k3m0g3
Posted Jul 06, 2026 - 22:18 UTC

Update

We're still burning the last of our backlog in US and expect to be back to normal the next hour.

We're continuing to investigate the delayed ingestion in our EU region. EU API and dashboards are also affected by this incident.
Posted Jul 06, 2026 - 21:28 UTC

Update

We're continuing burning our backlog in US and expect to be have it fully consumed within the next hour.

We're continuing to investigate the delayed ingestion in our EU region. EU API and dashboards are also affected by this incident.
Posted Jul 06, 2026 - 20:29 UTC

Update

We're continuing burning our backlog in US and expect to be have it fully consumed in about 1 hour.

We're continuing to investigate the delayed ingestion in our EU region.
Posted Jul 06, 2026 - 19:26 UTC

Monitoring

We've taken steps to mitigate the issue in the US and we're burning our backlog and expect to be have it fully consumed in about 4 hours.
We're continuing to investigate the delayed ingestion in our EU region.
Posted Jul 06, 2026 - 18:30 UTC

Update

We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
Posted Jul 06, 2026 - 17:14 UTC

Update

We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
Posted Jul 06, 2026 - 16:18 UTC

Update

We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
Posted Jul 06, 2026 - 15:22 UTC

Update

We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
Posted Jul 06, 2026 - 14:26 UTC

Investigating

We're continuing to investigate delayed ingestion of spans, logs, and metrics in both our US and EU regions.
Posted Jul 06, 2026 - 13:30 UTC

Update

We're still consuming the backlog and monitoring the situation.
Posted Jul 06, 2026 - 05:48 UTC

Update

Backlog is being consumed and we’re still monitoring recovery
Posted Jul 06, 2026 - 02:07 UTC

Monitoring

The issue was fixed and we are now monitoring the fix
Posted Jul 06, 2026 - 00:44 UTC

Investigating

We are investigating consumers for spans, logs and metrics are not ingested
Posted Jul 06, 2026 - 00:35 UTC